Refund Policy

Thanks for shopping at 舒服好物｜Lady Chill & Co..
If you are not entirely satisfied with your purchase, we're here to help.

We truly care about your experience with us.
While we do not accept returns for items once sold, we want to make sure you receive your order in perfect condition.

If your item arrives damaged or defective, please take clear photos and a short video of the issue upon opening the package.
Our friendly customer service team will be happy to assist you and provide the best solution.

Thank you for your kind understanding and support.